Bytecard decision puts providers on notice
The Federal Court’s recent decision to award $75,000 in civil penalties against Bytecard and $37,500 against its director is a reminder to industry participants of the importance of complying with the...
View ArticleTelco takes initiative to correct billing mistake
Telco company, Startel, is repaying close to 1,300 customers it overcharged after voluntarily advising the ACMA of its mistake. The total amount involved is just over $12,000. Following Startel’s...
View ArticleHSV 7 – Weekend Sunrise – Investigation report 2919
No breach – accuracy; correction of errors. Date of publication: 7 Mar 2013 View report (2919)
View ArticleHSV 7 – Seven News – Investigation report 2930
No breach – Dislike; contempt or ridicule; public panic; fairness and impartiality. Date of publication: 7 Mar 2013 View report (2930)
View ArticleGroupon warned by ACMA about its email unsubscribe process
The Australian Communications and Media Authority has issued a formal warning to online retailer, Groupon Australia Pty Ltd, for sending daily email newsletters without the consent of people interested...
View ArticleHSV (7Mate) – World’s Wildest Police Videos – Investigation report 2941
No breach – classification of material. Date of publication: 14 Mar 2013 View report (2941)
View Article2GB – The Ray Hadley Morning Show – Investigation Report 2983
No breach – Advertising Standard 2012 and Disclosure Standard 2012 – there was no advertising or commercial agreement and therefore the obligations under the standards were not enlivened. Date of...
View ArticleKeeping it clean
In our inaugural blog, ‘Why a monthly wash is good for your (telemarketing) health’, we explained why your calling lists need to be washed against the Do Not Call Register. Now we ask: what’s the best...
View ArticleABC (ABN) – ABC News 24 – Investigation report 2917
No breach – Accuracy; impartiality. Date of publication: 4 April 2013 View report (2917)
View ArticlePay first, wash later—the only way to buy
Do you use the Do Not Call Register’s washing service? Read on for some important changes to the payment system. From Monday 8 April, the only way to buy a Do Not Call Register subscription for washing...
View ArticleBroadcasting statistics: February 2013
To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the broadcasting investigations work we have recently done and are...
View ArticleOnline statistics: February 2013
To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the online investigations work we have recently done and are currently...
View ArticleSpam statistics: February 2013
To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the Spam Act compliance and investigations work we have recently done and...
View ArticleTelemarketing statistics: February 2013
To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the Do Not Call Register Act compliance and investigations work we have...
View ArticleTelecommunications statistics: February 2013
To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the telecommunications compliance and investigations work we have recently...
View ArticleShowing taxi drivers the way
Melbourne taxi drivers are better educated about banned GPS jammers, following a joint ACMA and Victorian Taxi Directorate (VTD) campaign called Operation Signal. Since 2004, it has been illegal to...
View ArticleSAS – Today Tonight – Investigation report 2924
No breach – factual accuracy. Date of publication: 24 Apr 2013 View report (2924)
View Article2GB – The Chris Smith Afternoon Show – Investigation report 2918
No breach – hatred, contempt or ridicule; standards of decency. Date of publication: 24 Apr 2013 View report (2918)
View ArticleABC 3RN Melbourne – AM – Investigation report 2907
No breach – accuracy. Date of publication: 3 May 2013 View report (2907)
View Article2GB – Alan Jones Breakfast Show – Investigation report 2926
Breach – respond to compliant within 30 business days. No breach – ridicule on grounds of gender. Date of publication: 3 May 2013 View report (2926)
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